Employment Opportunities

Mental Health Clinician

Transformation Counseling, LLC is growing, and we are seeking a compassionate, skilled licensed mental health clinician to join our team in Soldotna, Alaska.

We are especially interested in Alaska-licensed clinicians who are passionate about inclusive, client-centered, and trauma-informed care. This W-2 employment position is designed for clinicians who want professional autonomy while also receiving meaningful support within a collaborative group practice environment.

We provide administrative support, billing support, electronic health record access, referral support, secure communication tools, client onboarding assistance, and opportunities for clinical collaboration—so clinicians can focus more fully on providing high-quality care.

Position Overview

The licensed mental health clinician will provide outpatient therapy services to clients within their scope of practice, training, licensure, and areas of clinical competence. Services may include individual therapy, family therapy, parent support, couples counseling, and/or group therapy.

The ideal candidate will be strongly trauma-informed and have training or experience in body-based, brain-body, or other healing approaches that work with both the mind and body. Clinicians who work with children, teens, and families are especially encouraged to apply.

Primary Responsibilities

The clinician will provide compassionate, ethical, trauma-informed outpatient counseling services while maintaining appropriate clinical documentation, treatment plans, progress notes, risk assessments, and other required records in the electronic health record.

Responsibilities include completing clinical assessments, developing individualized treatment plans, providing ongoing psychotherapy, monitoring client progress, updating goals as appropriate, and responding to safety concerns in accordance with legal, ethical, and practice standards.

The clinician will communicate professionally with clients, families, referral sources, schools, medical and psychiatric providers, insurance representatives, and other care team members with appropriate consent. The clinician will also collaborate with practice leadership, administrative staff, billing staff, and other clinicians to support coordinated care and smooth practice operations.

All clinicians are expected to maintain professional boundaries, ethical standards, cultural humility, HIPAA compliance, timely documentation, active licensure, and inclusive, affirming care for clients of all identities, backgrounds, relationships, family structures, neurotypes, genders, sexualities, and lived experiences.

Required Qualifications

Applicants must hold an active, unrestricted professional license in Alaska as a mental health clinician, such as an LPC, LCSW, LMFT, psychologist, or other independently licensed behavioral health provider.

Qualified applicants must be legally authorized to provide outpatient mental health services in Alaska and remain in good standing with their licensing board.

Applicants should demonstrate strong clinical assessment, treatment planning, documentation, communication, collaboration, and risk-assessment skills. They must also be comfortable using electronic health records, telehealth platforms, secure messaging, and other basic technology used in outpatient practice.

Preferred Qualifications

Preference will be given to clinicians with experience providing outpatient counseling services to children, adolescents, and families.

Experience working with trauma, complex PTSD, attachment wounds, neurodivergence, substance use concerns, co-occurring mental health needs, LGBTQIA2S+ clients, rural communities, military-connected clients, or clients navigating complex systems is highly valued.

Additional preference will be given to clinicians with training or experience in trauma-informed and brain/body-based treatment approaches.

Ideal candidates are clinically curious, collaborative, inclusive, affirming, and committed to ongoing professional growth.

Compensation & Benefits

We value the skill, training, and emotional labor clinicians bring to this work. This W-2 position offers competitive compensation that reflects licensure, experience, clinical specialties, schedule, and caseload, along with meaningful practice support including administrative assistance, billing support, EHR access, referral support, and team collaboration.

This position does not currently include health insurance, retirement benefits, paid vacation, or other traditional employee benefits. Paid sick leave is provided in accordance with Alaska law.

What We Provide

Transformation Counseling, LLC provides clinicians with the structure, support, and flexibility needed to focus on meaningful clinical work.

Clinicians are supported with:

Administrative support
Billing and claims support
Electronic health record access
Secure communication tools
Client onboarding assistance
Documentation resources
Insurance-related support, including eligibility, records requests, and audits
Office space
Telehealth-capable systems
Referral and marketing support
Scheduling flexibility
Opportunities for case consultation and clinical collaboration

Our goal is to reduce administrative burden while supporting sustainable, high-quality, trauma-informed care.

About Transformation Counseling, LLC

Transformation Counseling, LLC provides compassionate mental health counseling in a safe, supportive, and nonjudgmental environment. Our clinicians support clients through trauma, anxiety, depression, relationship challenges, identity development, life transitions, family stress, and other barriers to wellness.

We believe healing happens through authentic connection, evidence-based care, and approaches that work with both the mind and body. Our practice is committed to honoring and respecting people of all identities, including LGBTQIA2S+ individuals, all relationship structures, genders, sexualities, neurotypes, and cultural backgrounds.

To Apply

Interested applicants are invited to complete the online Mental Health Clinician via Connecteam.

Please complete all required application questions and upload any requested documents through the application portal. Applications will be reviewed through Connecteam, and qualified candidates may be contacted for the next step in the hiring process.

Medical Administrative Assistant

Part-Time | Remote/Hybrid | Alaska-Based

Transformation Counseling, LLC is seeking an empathetic, tech-savvy, and highly organized Medical Administrative Assistant to join our Alaska-based mental health practice. This part-time W-2 position offers a flexible schedule, remote or hybrid work options, and the opportunity to grow alongside the practice as client and provider workload increases.

The Medical Administrative Assistant will help manage the practice’s digital front desk, primary patient communications, administrative workflows, and provider support needs. The ideal candidate is a dependable independent self-starter who can prioritize tasks efficiently, communicate professionally, maintain strict confidentiality, and support clinic operations.

Position Details

Job Title: Medical Administrative Assistant

Location: Remote or hybrid
44539 Sterling Hwy. Ste 206
Soldotna, AK 99669

Compensation: $20.00–$25.00 per hour, dependent on experience

Hours: Part-time to start, approximately 10–15 hours per week, with potential to increase based on client workload

Schedule: Flexible hours, with the ability to complete duties and tasks that may be restricted by the operating hours of pharmacies, clinics, insurance companies, referral sources, laboratories, and other external organizations. Normal operating business hours for Transformation Counseling are Monday–Friday, 8:00 AM–6:00 PM AKST.

Employment Type: W-2 employee, part-time

Job Summary

The Medical Administrative Assistant serves as a key support role for clients, patients, clinical providers, and practice operations. This role includes digital reception, patient communication, scheduling support, EHR management, medical administrative support, prior authorization assistance, records coordination, and general office support.
This position requires strong organization, comfort with technology, excellent written and verbal communication skills, and the ability to work with compassion and professionalism in a mental health and psychiatric care setting.

Key Responsibilities

Digital Reception and Patient Relations

Manage client/patient communications via phone, voicemail, email, text, and secure messaging
Respond to client/patient inquiries, referral requests, and general practice questions in a timely and professional manner
Monitor, route, and follow up on messages, referrals, and inquiries with the appropriate provider, staff member, or referral source
Review and route electronic faxes through SpruceHealth
Receive, review, track, and respond to insurance audit and records requests as directed, including coordinating requested documentation and routing items to the appropriate provider or staff member for review when needed
Onboard new patients by sending digital intake packets, consent forms, and related documents through SimplePractice
Provide basic technology support for client portal access, digital forms, and telehealth links
Support a welcoming, respectful, and professional experience for clients, patients, families, and referral sources

Scheduling and EHR Management

Assist with clinic calendar maintenance in SimplePractice
Monitor the SimplePractice client portal for appointment requests, secure messages, and client updates
Maintain accurate administrative and clinical records in the EHR
Send, receive, upload, and organize patient information, including labs, external records, releases of information, referrals, and clinical documentation
Coordinate external care by securely sending records, referrals, releases, and other documentation to outside providers, pharmacies, laboratories, or medical offices as directed
Maintain strict HIPAA compliance across all digital tools and communications

Administrative, Medical, and Insurance Support

Assist therapy and psychiatric providers with administrative communication, documentation support, and follow-up tasks
Assist with prior authorization requests for medications, psychiatric services, or specialized treatments
Respond to patient questions and inquiries as delegated by providers and within the employee’s role and scope
Support communication with clients/patients, referral sources, pharmacies, medical offices, laboratories, insurance companies, and other providers
Track outstanding records requests, releases of information, prior authorizations, referrals, insurance documentation, and follow-up items
Route billing or insurance questions to the appropriate staff member or provider as needed
Complete other administrative, medical office, or clinical support tasks as assigned

Qualifications and Skills

Required Qualifications

Must be located in Alaska or able to work within the Alaska Time Zone during clinic office hours
1–2 years of medical administrative, healthcare, reception, or similar office experience preferred
Ability to maintain strict client/patient confidentiality and follow HIPAA requirements
Strong written and verbal communication skills
Comfortable using phones, email, secure messaging, fax systems, scanners, and cloud-based software
Highly organized, reliable, and able to manage multiple tasks independently
Ability to follow provider direction and maintain appropriate role boundaries when responding to patient questions
Professional, respectful, compassionate, and calm demeanor when handling sensitive client/patient needs

Preferred Qualifications

Current Alaska Registered Nurse (RN) licensure preferred
Experience in a mental health, counseling, psychiatric, or behavioral health office setting
Direct, hands-on experience using SimplePractice
Experience using SpruceHealth or similar digital communication platforms
Experience assisting with prior authorizations, records requests, releases of information, labs, referrals, or external medical records
Comfort communicating with clients/patients, providers, pharmacies, laboratories, insurance representatives, and referral sources
High emotional intelligence, active listening skills, and the ability to respond calmly and professionally to distressed or sensitive client/patient communications

Remote Work Requirements

Dedicated, private, and quiet workspace suitable for handling confidential patient information
Reliable high-speed internet
Ability to protect patient privacy and maintain HIPAA-compliant communication practices while working remotely
Ability to work independently, remain responsive, and complete assigned duties in a timely manner

About Transformation Counseling
Transformation Counseling, LLC provides compassionate, inclusive mental health counseling and psychiatric services to individuals and families in Alaska. Our team is committed to creating a safe, respectful, and supportive environment for clients, patients, staff, and providers. We value professionalism, confidentiality, collaboration, and care that honors each person’s unique needs and identity.

To Apply

Interested applicants are invited to complete the online Medical Administrative Assistant Application via Connecteam.